Contact

Contact

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NITA Administrative Offices

175 W. Jackson Blvd, Suite 1550

Chicago, IL 60604

Weekdays 8:30 a.m. to 5 p.m.
 

312-913-3200

NITA Customer ServiceFor the nearest customer service location, please call 312-913-3110.
NITA Travel Information312-836-7000
NITA Mobility Services Helpline312-663-HELP (4357)
NITA Transit Benefit Fare Program1-888-782-1008
Ride Free and Reduced Fare Programs312-913-3110

 

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Questions/Complaints/Recommendations about the NITA Travel Information Center, Reduced Fare, Ride Free or ADA Paratransit Certification Programs

Complete the form above and an NITA employee will contact you shortly. You can also call (312) 663-4357 and speak with a Mobility Services Helpline Call Agent. 

Individuals Needing Reasonable Accommodation
NITA Whistle Blower Hotline
Office of Executive Inspector General
Title VI Program and Complaint Form
Data Feedback
RTA
CTA
Metra
Pace
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